What is an AI business machine?
An AI business machine is software that does a job in your business with AI, like answering messages or following up, and runs on a server you own instead of someone else's cloud. Ownbox's Base Machine is the part every one of those jobs needs: the dashboard, the phone app, the sign-in to your AI, the MCP server, the queue and the database. Machines like the Unified Inbox run on top of it, and one box runs as many as you want.
Read the article: What is an AI business machine?
What happens after I pay?
We set it up for you. You get an email to get started, we install the box on your server, connect your AI account, and hand it over running. You don't need to open a terminal.
What do I need before I buy?
Two things: a paid plan with Claude, ChatGPT, Gemini or Grok (an API key works too), and a small cloud server at about $12 a month. The server account and its bill are yours, and we set the box up on it for you.
How much will the AI cost me?
Nothing extra from us. The box thinks on the plan you already pay for, and the cost guard holds a hard monthly ceiling on anything billed per use, like an API key. We never bill you for AI.
Do I get updates and support?
Yes, through Managed Support Services. Every checkout includes the first three months free, then it's $99 a month, or $199 a month with Pro. If you cancel, your box keeps running exactly as it is; you just stop getting updates and support. Pro also includes priority support.
Do I need the Unified Inbox Machine?
If most of your customer conversations arrive by email and DM, yes: it's the machine that answers them. For a limited time the Base Machine comes with one add-on machine free, and it can be this one, so $499 gets you both. If you're building a machine of your own instead, the Base Machine is all you need.
Whose AI is it running on?
Yours. Claude, ChatGPT, Gemini and Grok all sign in with OAuth, and the box takes all four. Their terms bar using a subscription through a third-party app; the box isn't one, because it's yours. It thinks on the plan you already pay for, and we never see the account. An API key works too if you'd rather.
Is my data private?
Everything the box knows lives in one database file on your server, and we don't keep a copy. The AI calls go to your own account, not ours. On Managed Support Services we look after the server for you; without it, we have no access at all.
Read the article: Your customer data is your SaaS vendor's most valuable asset
Can AI employees like Claude Code work on my box?
Yes. Every box has its own MCP server, locked with a token only you hold. Claude Code, Codex, Gemini CLI and any other agent that speaks MCP can read your box and call its tools. Anything that acts waits for your approval.
Read the article: Why do AI employees need a place to work?
Do I have to be a developer?
No. We set it up, and you use it from the dashboard and your phone. If you are a developer, the Base Machine is where you start: the groundwork is done, and your work begins at the part that's specific to your business.
Can I build my own machine on it?
Yes. A new machine plugs into the Base Machine and gets a dashboard page, a place in the queue and its own tools on the MCP server, without rebuilding any of it. One box runs as many machines as you want.
What's actually on the box?
One Python service, one SQLite file, an Ubuntu server, systemd, daily backups, and your keys on your own disk. The diagram above is the full list; nothing on the box is left off it.
What happens if you go out of business?
Your box keeps running, and your code and data were never ours to lose. Everything on it exports in full, and the machine is yours; it doesn't stop working because we do.
Read the article: What happens to self-hosted software if the vendor goes out of business?
Why isn't this a subscription?
Because the box doesn't need us to keep working. You pay once for the machine. Upkeep is the ongoing part, and that's Managed Support Services: optional, the first three months free, and you can cancel anytime.